These terms and conditions (”T&Cs”) govern your use of your Gift Voucher, SMS Voucher or E-Gift Card (together known as “Gift Card”) Please take time to read and understand these terms before using your Gift Card.

• The Gift Card is issued and operated by Slug and Lettuce which is part of Stonegate Pub Company Limited, Porter Tun House, 3 Monkspath Hall Road, Solihull, West Midlands B90 4SJ
• Gift Cards may not be exchanged for cash
• The Gift Card is not a cheque guarantee, credit, debit or charge card
• No change will be given but the balance can be used for future purchases
• A Gift Card is valid for 12 months from the date of purchase. We will not refund any balance remaining and we will invalidate the Gift Card.
• Slug & Lettuce Gift Cards are valid at Slug and Lettuce venues in the UK. Gift Cards can only be redeemed direct, in person at a Slug & Lettuce venue. Gift Cards cannot be used towards orders or deposits made or paid over the telephone, online or via third party delivery partners.
• Gift Cards can be purchased with a minimum value of £10 up to a maximum of £160
• Our Gift Cards should be treated at cash. Please protect your Gift Card. If deleted or lost they cannot be resent or replaced.
• Email gift vouchers can be displayed on your phone or printed out and given to your server
• Gift Cards may not be sold, exchanged or used for any other purposes, expect as specified in these terms
• We reserve the right to refuse to accept a Gift Card which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.
• Slug and Lettuce does not warrant or represent that your Gift Card will always be accepted in our venues. For example, in the unlikely event of an IT or system failure where we are unable to process Gift Cards.
• Slug and Lettuce reserves the right to amend these terms at any time or withdraw the Gift Cards on reasonable notice
• Slug and Lettuce Gift Cards are non-refundable